In a nutshell we provide an end-to-end solution from procuring the most appropriate monitoring hardware and sensors through to configuration and installation. We then install OmniWatch and implement the software to harvest the sensor data, together with publishing your floor-plans and set-up your initial emergency contact procedures. Finally, we allocate you and your staff on-line user accounts to securely access the real-time web interface. Our customers benefit from our commitment to continually develop our software to ensure it is functionally rich in-line with new trends and modern technology.
Fully Managed includes our award winning OmniWatch service for real-time 24/7 monitoring and support. We guarantee to alert you and your team to any critical changes in IT environmental and power monitoring that may impact the uptime of your business. It is our job to ensure you know of any changes before they grow into big problems.
Our 3-tier emergency contact procedure guarantees to contact you even if emails and SMS messages fail. Our 24/7 call centre will phone you and your staff to make sure your aware of any critical changes as they happen.
In addition to OmniWatch monitoring, Fully Managed includes a lifetime guarantee of all installed components of your installation, from monitoring devices to sensors. It is our no quibble next business day replacement/fix commitment to ensure you are fully protected in the unlikely event hardware and components fail.
We make monitoring and protecting your IT infrastructure easy by offering our Fully Managed solution for a set annual fee with no hidden charges for email, SMS messaging or call centre intervention.
Annual FEE INCLUDES: