In a nutshell we provide an end-to-end solution from procuring the most appropriate monitoring hardware and sensors through to configuration and installation. We then install OmniWatch and implement the software to harvest the sensor data, together with publishing your floor-plans and set-up your initial emergency contact procedures. Finally, we allocate you and your staff on-line user accounts to securely access the real-time web interface. Our customers benefit from our commitment to continually develop our software to ensure it is functionally rich in-line with new trends and modern technology.
Our clients are busy with many projects and seek the benefits of Spook as a specialist in our field to take care of their monitoring so they can concentrate on other pressing projects.
Our customers range from companies monitoring for the first time to those who have invested in their own monitoring solution. There are many issues when trying to do this yourself, not-withstanding deciding what is the best monitoring hardware to buy and how to install it. Inevitably, by the time installation is complete the hard bit is configuration and ensuring it is working 24/7.
OmniWatch is licenced on a subscription. Your service is centrally hosted on Spook dedicated fileservers and accessed via a secure web browser.
OmniWatch is Spook's bespoke environmental monitoring software service, specifically designed to minimise unplanned business downtime.
Created from scratch using modern "mobile first" design, it is built upon our award winning 'Most Innovative Solution of the Year' product (CIR Business Continuity Awards).
Its purpose is to alert you, quickly and easily, to any changes that might affect the uptime of your key IT equipment.
The process starts with a conversation with one of our specialists. We gather as much information as possible and consider any vulnerabilities or any potential future changes to server room foot-print. Together we can discuss any previous environmental issues and understand what you are trying to achieve.
Manage your staff availability to handle critical alerts with our dynamic 'On-Call Rota' functionality. OmniWatch’s intelligent communications keeps your team informed as to who is managing the alert.
There are 3 stages to the alerting process:
‘One-click’ access to all your historical sensor readings. Filter and compare specific sensors and time frames for audit-led activities and incident reports.