Technical
Spook ping tables
A robust solution to ensuring key assets are reachable 24/7.
Introduction to Spook ping tables
Spook have designed ping tables to focus on key assets and ensure they are reachable 24/7. Should any be unavailable, alarms are invoked and handled by Spook's 24/7 real-time 3-tier alarm handling process.
Other network tools can prove too complex and often present alarm fatigue whereby alerts are ignored simply because they are monitoring far too many network points or are being sent to too many users.
We use OmniWatch’s Ping Tables to monitor key IT assets and ensure they can be reached. Spook's alarm escalation process ensures we are kept informed of any lost connections for the most important equipment we have on our network.
Gordons LLP
One of the most successful law firms in the North of England.
Our ICT department does use other network monitoring tools but we rely on OmniWatch’s Ping Tables to monitor primary devices within our MER and SER rooms. We confine Spook IP alarms to assets that are key to delivering IT services 24/7 to the Hospital.
Alder Hey Children's NHS Foundation Trust
The world's first hospital built in a park.
Easy setup
Monitor key assets and vital infrastructure by implementing ping alerts within OmniWatch. Be contacted at the first sign of an issue before it becomes a problem.
Rotas for emergency personnel, key members of staff or departmental contact are configured within OmniWatch to ensure swift notification of alerts 24/7.
Custom sensors
Each ping sensor can be customised with their own variable alarm setting. This is perfect for determining the invocation threshold of an alert. Low thresholds can be set for highly sensitive assets whereas high thresholds may be more appropriate for routine equipment. If the pinged IP address is reached before the alarm threshold is met the sensor resets ready for its next poll. This prevents nuisance alerts being broadcast and stops alarm fatigue.
Critical/non-critical sensors
Ping sensors can be configured to either email only (non-critical), for information purposes; or set to a critical status which ensures the alarm invokes Spook's 3-tier alarm escalation process where notifications are sent to on-call staff via email, SMS and Spook's UK call centre.
Direct access
Each ping sensors IP address or relevant friendly name is directly linked to its individual web interface. This provides swift access to each monitored item for hassle free on-board management.
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Get in touch with Spook
Please contact us if you wish for further information on how Spook can help with your environmental and power monitoring needs.